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Resources for Employers and PA’s

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Resources For Employers & PAs

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Direct Payments Support Service

A new Direct Payments Support Service has been set up in Sheffield. It is run by Penderels Trust and funded by Sheffield City Council. Individual employers and PAs can contact them directly for advice, support or information.

Telephone: (0114) 698 6959
Email: sheffield&

Address: Penderels Trust, Office 1, Victoria Centre, Victoria Community Enterprise, Stafford Road, Sheffield S2 2SE.

Online support for Individual Employers and Personal Assistants

Being an Individual Employer of Personal Assistants ensures that you are in control of your own care. For Personal Assistants, being employed under this style of care can be more varied than working for an agency or organisation. However, we at Disability Sheffield recognise that there is a lot to learn when becoming an Individual Employer or a Personal Assistant, and at times, both roles can be quite challenging.

Sheffield City Council

The council website includes information on Direct Payments which can be found by clicking on the link: Direct Payments Information

A group made up of people who employ PAs, PAs and SCC recently updated information on Employing a Personal Assistant Employing a Personal Assistant

PA Register

Disability Sheffield have developed a PA Register thanks to Lottery Funding. We have designed and developed this Register for anyone whether an adult, young person or child wanting to employ a PA, and for Personal Assistants looking for work. The register is free to use.

The register has been designed by people who have experience of recruiting PAs and who understand how time-consuming and frustrating a process it can be. We want to make the process of recruiting a PA as simple and hassle-free as possible for you. To find out more, to advertise for a PA or if you are a PA looking for work go to the new PA Register.

These are other places where you can advertise for a PA:

Sheffield Forum
Sheffield Gumtree
Sheffield Help Yourself
University of Sheffield Job Shop
Sheffield Hallam University Job Shop
Sheffield Carers
Active Independence

Training And Learning Opportunities

Disability Sheffield has once again secured some funding from Skills for Care to enable us to offer a programme of free training courses during 2020/21.

(This project is part of the Sheffield Employer and PA Development group, a unique collaboration between Disability Sheffield, Sheffield City Council and Individual Employers and their Personal Assistants)

A summary of the courses currently available free of charge to IEs and PAs can be viewed by downloading the 2022 – 2023 Individual Employer and PA Training Brochure

Or you can book by going to our Eventbrite Page

Individual Employers can apply for funding for training from Skills for Care. You can find out more information on Skills for Care Website

Further information on how to apply for other training opportunities through the Sheffield Development Hub and Sheffield City Council’s full training directory is available on the Council’s website .

Disability Sheffield also facilitates the Individual Employer and PA Development Group. The group meets on a quarterly basis and works in a fully co-produced way to identify develop and implement learning opportunities and resources for IE and PAs in Sheffield. The group is open to anyone.

If you would like to join email us at: or phone Disability Sheffield on 0114 253 6750.

Resources To Support You

We have developed a factsheet which provides an overview of the different local and national resources and tools available to disabled people who are thinking of employing a Personal Assistant (PA) or are currently employing a Personal Assistant. It covers some of the most widely used and regularly updated sources of information available: Employing a Personal Assistant

Skills for Care have developed a range of resources to support you in your role as an Individual Employer, click this link here.

There are also resources on Sheffield City Council website including the PA handbook which gives lots of information on employing a PA and template forms, adverts and contracts: Employing a PA

Being Person Centred: A Guide For Supervision And Appraisals In Adult Health And Social Care

Thanks to funding from Skills for Care the How to Guide was co-produced by Disability Sheffield on behalf of The Individual Employer and Personal Assistant Development Group, along with a range of colleagues involved in health and social care in Sheffield.

The guide explores what being person-centred means as well as what can make supervision effective. The guide contains five work charts to support Managers to develop person-centred thinking and approaches with Employees through supervision.

The guide is aimed at Managers who provide supervision to Employees working in a range of health and social care settings, such as the local authority, the NHS, community settings as well as Individual Employers.

Download a copy of Being Person Centred: A Guide for Supervision and Appraisals in Adult Health and Social Care:

Print Version Black on White
Electronic Version with Editable Text Boxes
Text Only Version

A short film ‘being person centred’ highlighting the key themes included in the guide can be viewed here

Make It Personal With A Personal Assistant

A film about what it’s like to have a personal assistant to support you if you have a disability or a mental health condition or are elderly. A personal assistant is a type of personalised support that someone can choose to have to help them do day to day things that they might struggle to do on their own. It could range from helping with household tasks, such as cleaning or cooking, to going out and about, shopping, visiting friends or playing sport.

Watch the film for real stories, experiences and advice from individual employers and their personal assistants. This film was created by Leeds-based organisation Equal Voices in conjunction with Sheffield Individual Employer and PA development group.

Click here to see the film

Digital Security Guide And Animation

Employers of personal assistants (individual employers) have a legal obligation to store information about their staff safely and securely, regardless of whether the information is digital or paper based. Individual employers are classed as ‘Data Controllers’ and so under new data protection laws may need to be registered with the Information Commissioner’s Office by taking a self assessment online.

Disability Sheffield have created a short animation on YouTube , which outlines this obligation along with a Digital Security Guide to ensure that as an employer, you are following the necessary policies and procedures that are in place for safe storage of data and usage of all devices within the home.

Personal Health Budgets

If you are in receipt of funding from the NHS then you may be eligible for a Personal Health Budget (PHB). At the moment they are only available for people in receipt of Continuing Health Care funding but PHB are likely to be rolled out to other groups of people in the near future.

Our animation on Personal Health Budgets tells you about the way in which you can have much more control over all aspects of your care, including employing your own personal assistant. This animation was produced as part of a project funded by the Department of Health.

Safe Restraints Project

We have recently undertaken a ground-breaking piece of work with our colleagues at Active Independence and the Sheffield Individual Employer and PA development group looking at the whole issue of restraint and how it affects individual employers and their PAs. the leaflet Learn from Others has been developed by Skills for Care.

The online resource we developed enables you to:

  • Learn what we mean by the term restraint.
  • Understand the different types of restraint.
  • Understand the negative effects they can have on disabled people.

Download a toolkit of resources you need to run a training course in your area. Let’s Talk About Restraint

The aim of this resource is to encourage and facilitate carers, personal assistants and individual employers to navigate the difficult subject of restraint.

We had lots of discussion around what we mean by restraint and decided that the most important thing is for employers and/or their families to have a proper conversation with their PAs about the type of restraint that is necessary and acceptable, and the restraint that is not acceptable.

Download a copy of the leaflet we produced. If you would like a paper version please contact us

The findings from a survey of over 100 individual employers, PAs, family carers and practitioners can be downloaded, along with an evaluation of our project which demonstrated what a valuable piece of work this has been.

Click here to view the results of the survey
Click here to view the external evaluation

To find out more about the learning and development opportunities available please contact us by email or phone Disability Sheffield on 0114 253 6750.

COVID-19 PPE For Individual Employers

Starting from April 2023, Individual Employers will be able to access COVID-19 PPE from the NHS PPE Portal

To use this service Individual Employers will need to register by contacting the customer services team on 0800 876 6802 between 8am and 5pm, Monday to Friday.

Alternatively, you can email the team on

More information about the PPE Portal can be found at the Gov.UK PPE Portal Guidance page

For further support and information for Individual Employers and Personal Assistants, please visit our Support for Individual Employers and Personal Assistants page.

Sheffield City Council has produced the following factsheets to help support Individual Employers and Personal Assistants:

Keeping Safe: Covid-19 FactsheetKeeping Safe – COVID-19 Factsheet
Preventing Infection FactsheetPreventing Infection Factsheet

Get Started

Make your connection

Once you have registered, you can search for someone you believe looks suitable for your needs. You can then direct message or email them and start the process of employing or being employed by them.

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